Wednesday, June 22, 2011
Twitter to the rescue!
I called the 1-800 number on several occasions, but never could get through to a live person. I left messages as requested and no reply. So I hit up Twitter and the Topps Support account. I sent them a message and got the common response of "Please contact 1-800-489-9149". So today I sent them another tweet letting them know that I've gotten ZERO response back. Shortly thereafter I got a direct message asking me what the problem was. After a few more exchanges I was told the card would be replaced and I should have it within 2 weeks. I'm holding my joy in check until I hold the card in hand, but it appears Twitter did what the phone number couldn't.